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Abdurrouf
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Joined: Tue May 02, 2023 6:55 am

You can do so independently or via an official

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Hence this article offers a general overview of WhatsApp bot design and development, elaborating on the different technical options types of WhatsApp chatbots available, and an analysis of their pros and cons. What is a WhatsApp Chatbot? A WhatsApp chatbot is a conversational automation software developed to resolve friction points across the buyer journey via the WhatsApp channel. It offers an additional automation layer on top of WhatsApp’s outbound notification/campaign messages and quick replies. WhatsApp chatbots engage with users beyond a single message.

They can work and carry out multiple conversations with different people Phone Number List simultaneously. Their greatest advantage lies in their ability to serve a variety of use cases, automatically engaging with and answering customer questions regarding your products, services, or more. Who Can Have a WhatsApp Chatbot? To deploy a WhatsApp chatbot, you must first apply and be approved for WhatsApp Business API. WhatsApp values user safety and experience. Hence Meta ensures every business granted access to the API is in line with their Commerce Policy.BSP. Managing the process via a trusted provider is more straightforward, with many offering additional features and services such as a campaigns manager, chat manager, chatbot builder, personalized customer support, etc.

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Types of WhatsApp Chatbots Chatbot technology has undergone quite a transformation since its debut in the mid-90s. Admittedly the first AI assistants didn’t make much of an impression and gave bots a bad rep for decades to come. However, as far as technology goes, that’s ancient history. Conversational solutions today are not only more accessible but also helpful and reliable (with or without the use of AI). As things are, there are many different WhatsApp chatbot types and ways to develop them, which can be confusing if you are new to the topic. Neither of the bot types is necessarily better than the other. Which one is “right” depends on the use case, your company's needs, and preferences.
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